Work at Home Bilingual Spanish Agent

Careers

Work at Home Bilingual Spanish Agent

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

TITLE:  Customer Service Representative- Outbound Sales- Bilingual Spanish and English

Job Type: (Full-time regular) Monday- Friday, weekends off

Pay: $15.75/hour

Hours of Operation: Your shift after training will range from - 6am-6pm PST (Please convert to your time zone) Mon- Fri shifts with Saturday and Sunday off

Must supply all the equipment needed: (Recruiting will discuss requirements)

Training: 2 weeks training, 1 week nesting (Training hours and start dates will be discussed by recruiter)

Location: Work at Home

At Concentrix we are fanatical about our staff and clients.   We are tenacious in our pursuit of excellence and of high-quality service.  We’re not afraid of being bold and disruptive in the marketplace and we like shaking things up.  We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX.   Join us and BE the Difference for the world’s best brands!

Career Description/Summary:  Client Trip Advisor

TripAdvisor Vacation Rentals are looking for an experienced sales person to join our customers’ acquisition team.

The main responsibilities will include contacting and attracting travel professionals to get online.

TripAdvisor.com is the largest travel community in the world and a leader in the growing online travel market, offering consumers high-quality, unbiased content plus booking opportunities via our partner booking engines. If you're interested in joining a group of extraordinary people at one of the world’s fastest growing travel media web sites, join TripAdvisor. At TripAdvisor, we combine a unique mix of creativity, analytics, and a casual environment to get innovative new products and services to market faster, and we need the best and the brightest contributors to help move that forward.  We’re a passionate, fun, and analytical team with the energy of a start-up and the stability of a profitable enterprise.

Responsibilities:

  • Execute lead generation / Mining from different sites;
  • Get in touch with the lead contact and encourages the property owner to get the property online;
  • Express the benefits of using TA/TAVR to have the owner list their property;
  • Leading / assisting the property owner on the whole step by step activation process
  • Discuss and overcome lead objections;
  • Negotiate and troubleshoot as necessary to satisfy the customer need and close the sale;
  • Assist direct consumers and Travel Professionals with problems that might occur;
  • Provide post-sales support and work across departments to provide seamless resolution;
  • Deliver exceptional Sales service by meeting and exceeding customers’ expectations;
  • Maximize revenue from the sales pitch;
  • Adhere to sales process and identify the best solution for each client within policy guidelines;
  • Maintain confidentially of guest information and pertinent owner / property data.
     

Requirements:

  • High school, college or university degree
  • Must be able to read, write, and speak in English and Spanish
  • Excellent customer care skills
  • Working level of English for language agents
  • Previous target driven sales experience would be considered as an advantage
  • Pro-active approach and confident to work with clients
  • Excellent knowledge of MS Office applications
  • Good organizational and problem-solving skills
  • Ability to work under targets and with deadline
  • Sense of discretion around confidential information
  • Strong time management/prioritization skills and multi-tasking ability
  • Ability to work independently and in a team, anticipate problems and suggest solutions
  • Experience in a multinational environment is an advantage

Concentrix offers full benefits- Medical/Dental/Vision/401K/ Stock Options/ Client Incentives and Discounts and Much More.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.