Facilities Cluster Manager


Facilities Cluster Manager


Manage regional Facility Team whose job functions are:

• Updating and overall maintenance of several facilities, including critical infrastructure

• Obtaining proposals and preparing business cases for Senior Management review and approval.

• Supporting Buildings, by analyzing/prioritizing work requests, being responsive to emergencies and adhering and administering change management policies and procedures.

 • Undertaking minor building upgrades to existing buildings, which typically include flooring, lighting, wall fixtures, and wall patch and paint.

• Managing facilities staff, communicating after hour work schedules, driving performance objectives, and providing professional development.

• Consulting with Senior Staff Members to identify needs, develop facility management and budget objectives, and resolve issues.

·        Managing sites within established operating and capital budgets

·        Providing support to Procurement and Project Management teams on capital projects

 • Developing environmental health and safety procedures for facilities staff. These procedures include emergency action plans and disaster recovery

• Managing and coaching facilities staff to deliver excellent service levels

• Researching and implementing new processes and technology to improve operational efficiency, including energy conservation initiatives

 • Developing and recommending strategic facility management objectives.

• Developing and maintaining relationships with internal and external stakeholders, vendors and clients.

• Leading by example and modeling behaviors that are consistent with the company's culture and operating principles


·        Intermediate skills with Microsoft Office Suite, Outlook, intranet/internet.

•        Ability to use work order system, procurement system, HR system.

•     Working knowledge of architectural, electrical and mechanical systems.

•     Working knowledge of leases, contracts and related documents.

·        Ability to forecast and prepare budgets.

•     Ability to develop financial/business analysis including the preparation of reports.

•    Team Player: Works well as a member of a group

·        Leader: Inspires teammates to act as a team in accordance with Concentrix’s culture and    operating principles of Visibility, Velocity and Value.

•     Functional Expert: Considered a thought leader on a subject

•     Dedicated: Devoted to a task or purpose with loyalty or integrity

·        A clean driving license is required

Education Requirements

·        Five years’ previous experience as Facilities Manager

·        Experience in regional management environment

·        Knowledge with Microsoft Suite Knowledge

·        Strong communication and leadership skills