Sr Director - Commercial Sales


Sr Director - Commercial Sales

We’re looking for a tenacious, disruptive, bold Head of Commercial Sales for Tigerspike America!

Concentrix, a $5B world leader of customer engagement services, is in search of an entrepreneurial, dynamic Head of Commercial Sales for its Tigerspike America Division. Tigerspike is a leading, global digital services company, partnered with the world’s best brands to design and build digital experiences people love to have.  Tigerspike delivers digital strategy, experience design, enterprise mobility, software development and systems integration.

This role of Head of Commercial Sales requires a fast paced, exceptionally competitive, results oriented, leader passionate about digital transformation and helping every company in America deliver exceptional digital experiences to their clients and employees quickly! This role is meant for the person who is intensely committed to leading a sales team and the company through explosive growth and high-performance that positions Concentrix/Tigerspike far above the competition. This role requires the ability to deliver outcomes quickly.

This is a highly visible position with a great deal of responsibility regarding new levels of success in our business. We are searching for the dynamic sales executive who is tenacious in pursuit of excellence and thrives on far exceeding goals and expectations. We are searching for the passionate executive who is excited to transform clients’ businesses at a record pace.

What you’ll be doing as Head of Commercial Sales

  • Leading your team to generate exceptional new business sales across 10 verticals including: tech, travel & transportation, insurance, retail and others
  • Developing best practices to support compensation strategy, account plans, quotas and sales and account management execution
  • Developing a thorough understanding of prospects’ and clients’ short and long-term strategic requirements
  • Collaborating with Marketing, Sales Support, Delivery, Finance, and other departments to ensure client expectations are met or exceeded
  • Providing customer and market intelligence to the business in order to further develop product and solutions and strategy
  • Providing strategic sales direction and guidance to the executive team and senior leaders
  • Serving as a thought leader and Subject Matter Expert for clients, external associations, analyst firms and more
  • Leading and organizing multi-disciplinary projects and initiatives in a fast-paced, deadline–oriented environment

Our dream candidate’s qualifications include:

  • Experience:  10+ years leadership, with significant focus on B2B, creative and consultative sales in the digital products and services industry
  • Leadership: A progressive self-starter who thrives on building and leading high-performance sales teams and excels at high-level thinking and execution as well as influencing peers to achieve common goals
  • Thought Leadership: External recognition as a Subject Matter Expert on emerging trends and industry practices
  • Communication Skills: Above-average oral, written and visual communication skills and the ability to collaborate with a multitude of individuals across the organization    
  • Creativity: Proven ability to think outside the box, champion important projects, programs and business initiatives with high energy and ingenuity
  • Education: College degree or equivalent experience

What’s in it for you?

  • An amazing, diverse, global organization full of intelligent people to bounce ideas off, learn from and grow with
  • Endless career opportunities and multiple paths for career development
  • The ability to TRULY impact an organization and its staff around the world
  • Transparency and visibility throughout a ridiculously fast-paced, successful growth organization
  • Exciting salary
  • Great bonus and incentive potential
  • Fantastic benefits
  • And more!

If this feels like the perfect opportunity, apply and see for yourself why Concentrix/Tigerspike is a fantastic place to work.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.