Customer Support Associate

Careers

Customer Support Associate

Candidate Profile 

• Courteous with strong customer service orientation

• High School Diploma or Equivalent

• 6 months Customer Service experience

• Dependable with proficient attention to detail

• Typing speed of 35 wpm minimum

• Ability to work as a team member, as well as independently with minimal supervision

• Ability to effectively communicate, both written and verbally

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

• Familiarity with iOS and/or macOS, or comparable technology, is preferred

• Ability to learn including strong problem-solving skills

   

  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status

Concentrix welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

*msja