$12/hr - PART TIME EVENINGS - Customer Service Associate

Careers

$12/hr - PART TIME EVENINGS - Customer Service Associate

Position:

Part-time Evenings Market Research

Job Description:

Do you have the gift of gab?  Looking for some extra income but can only work in the evenings? This is the program for YOU!  You will complete surveys for various studies.  You may need to clarify questions and record the consumer’s response. 

Job Details:

  • - Base pay is $12.00
  • - Business casual dress attire – no suit, no tie, no worries!
  • - Paid Training – we provide what you’ll need to get the job done!
  • - Open Monday- Saturday; set your own schedule: can work 4, 5 or 6 days
  • - Bonus incentives based on performance and attendance

Skills and Abilities:

  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Conducting and documenting scripted verbatim telephone interviews
  • Utilize proper probing and clarification techniques for open ended questions
  • Ability to quickly retain knowledge regarding new programs, policies and promotions
  • Attention to detail when recording and categorizing customer concerns

You might be asking yourself: Who is Concentrix?

Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.

In order to provide that customer support and services to our brands, we need YOU! You are what makes Concentrix flourish!  Concentrix believes in your success, because your success is our success. We follow our Concentrix Culture and invest in our staff through personal and career growth.

Concentrix Culture

Our culture is made of nine statements that we use as a guiding principle for our everyday business!

We are FANATICAL about our clients & staff
We have HIGH INTEGRITY with exemplary character
We are TENACIOUS in our pursuit of excellence
We value KNOWLEDGE, OPENNESS and TRANSPARENCY
We have CONTRARIAN views on how to run a business
We are BOLD in our decisions
We are DISRUPTIVE in the marketplace
We INVEST in the future
We all CONTRIBUTE and are one Concentrix


Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. 

Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

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