$13.50/hr. - Inbound Property and Casualty Insurance Representative ~ Arnold MO!

Careers

$13.50/hr. - Inbound Property and Casualty Insurance Representative ~ Arnold MO!

Here's what you can expect from this opportunity:

  • Earn $13.50/hr.

  • Insurance License is not required

  • 12 Days of onsite classroom supported training located at the Concentrix, 1900 Meyer Drury Dr., Arnold, MO 63010

  • Training schedule is 6:00am-2:30pm Thursday-Monday (Tuesday and Wednesday off)

  • Gain valuable personal and professional knowledge of Property and Casualty Insurance

  • Grow your career with Concentrix, a global business services organization

  • Have fun at work! There's always something exciting happening at Concentrix in Arnold, MO.

Essential Functions/Core Responsibilities

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking

  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

  • Maintain broad knowledge of client products and/or services

  • Prepare complete and accurate work including appropriately notating accounts as required

  • Participate in activities designed to improve customer satisfaction and business performance

  • Offer additional products and/or services

  • Track, document and retrieve information in call tracking database

   

Here’s what we have to offer:

  • Opportunity to earn a MO Property & Casualty Insurance License at no cost to you

  • Paid instructor supported classroom training

  • Licensure Training Books, Material, Resources, Exam Fee & Licensing Fee is included, at no cost to employee

  • Competitive Base Salary

  • We offer the convenience of a casual dress code

  • Employee Referral Programs ~ Earn $200 per qualified referral

  • Employee Rewards and Recognition Programs

  • Diverse, inclusive, welcoming and learning culture

  • Tuition assistance

  • A Global Organization with endless growth and advancement opportunities

  • Career path development and tuition assistance

  • Wellness programs to help you maintain a better quality of life 

  • Employee discount programs

  • Employee assistant program

  • Short term and long term disability option

  • Life & accidental death and dismemberment Insurance

  • Medical, dental and vision

  • 401k retirement savings, and so much more

Candidate Profile

  • At least 18 years of age

  • High school diploma with six plus months of extraordinary customer service experience preferred

  • Courteous with strong customer service orientation

  • Strong computer navigation skills and PC Knowledge

  • Ability to effectively communicate, both written and verbally

  • Ability to learn including strong problem solving skills

  • Dependable with proficient attention to detail

  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

  • Tolerance for repetitive work in a fast-paced, high production work environment

  • Ability to work as a team member, as well as independently

  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

  • Able to rotate shifts, as needed

  • Based on location and/or program, additional experience/skills may be required

   

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Company Overview:

In a world full of average, we stand out. We believe experience is everything. Period.  To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Mission:

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

Concentrix Culture:

Our culture is made up of nine statements that we use as a guiding principle for our everyday business!

We are FANATICAL about our clients & staff

We have HIGH INTEGRITY with exemplary character

We are TENACIOUS in our pursuit of excellence

We value KNOWLEDGE, OPENNESS and TRANSPARENCY

We have CONTRARIAN views on how to run a business

We are BOLD in our decisions

We are DISRUPTIVE in the marketplace

We INVEST in the future

We all CONTRIBUTE and are one Concentrix 

About Concentrix:

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

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