Company: Concentrix

Position: VOC DevOps Lead

Location: Remote

Job Description

We are looking for an experienced DevOps leader to join our team. This is a remote position on a team that is building Voice of Customer web applications. As a DevOps Lead, you will be responsible for maturing our DevOps strategy and leading a small DevOps team.  Your team will be responsible for managing/monitoring infrastructure and deployments as well as helping us scale up the architecture to support more users and volume. This is not strictly a management position and requires hands on expertise.  If you're a self driven technologist who enjoys problem solving and the challenges of scaling up an application while working closely with dedicated engineers, this is a great place to bring your talents.

Core Responsibilities

• Assess current DevOps processes and develop a plan to mature them towards a more unified strategy across the business unit
• Lead and manage a small team of DevOps engineers
• Deploy and maintain both a cloud-native microservice text analytics web application and an on-prem VOC web application
• Assist in migrating the VOC web application to the Azure Cloud
• Own and mature existing CI and CD pipelines.  Analyze current technology being used, propose and track improvements where needed
• Implement effective monitoring and alerting of infrastructure to measure availability and improve the ability to react quickly if problems arise
• Help build an architectural plan to dynamically scale the application according to projected needs
• Work remotely alongside a cross functional engineering team
• Educate and share best practices with the engineering team

Candidate Profile

• 2-4 years' experience in deploying and maintaining highly-available, fault-tolerant microservices at scale
• Expertise with Docker and Kubernetes clustering
• Experience developing auto-scaling services that can dynamically adapt to volume
• Experience with infrastructure-as-code (e.g. Terraform)
• Experience working with Microsoft Azure.  This includes deployment and monitoring tools for Kubernetes on MS Azure.
• Experience working with Git for version control and Gitlab for managing DevOps pipelines
• Experience working in NoSQL databases (Elasticsearch) and SQL Databases (Postgres)
• Experience working in an Agile environment
• A self-driven desire to build things, problem solve and continuously improve
• Prior experience or desire to work on a remote development team

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