Customer Support (Equipment Provided) - Chattanooga, TN

Careers

Customer Support (Equipment Provided) - Chattanooga, TN


Job Type:  Full-Time 

Location: Chattanooga, TN; Temporarily Remote (Equipment Provided) - *Must reside within 40 miles of the Chattanooga, TN, area*

Different By Nature, Concentrix By Choice

WHAT’S IN IT FOR YOU?

  • A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with 
  • Endless career opportunities and clear paths for career development 
  • A competitive salary (Wages start at $14/hour)
  • Inclusive perks and benefits 
  • Monthly performance incentives
  • Employee referral bonuses of at least $200

WHAT YOU WANT MATTERS TO US

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity through others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service and technical support advisors to resolve non-routine problems regarding client products or services via inbound calls with customers.

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. 

TO BECOME A PART OF OUR TEAM:

  • Open availability required: Monday-Sunday, 8am to 11pm EST
  • Must be at least 18 years of age
  • High school diploma/GED required
  • Minimum six months of customer service experience preferred
  • Strong computer navigation skills and PC knowledge
  • Ability to communicate effectively, both written and verbally
  • Ability to multi-task
  • Flexible and able to quickly adapt to changes
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • Team player with the ability to work independently
  • Ability to demonstrate patience in all customer contact situations, including ability to maintain a pleasant and professional tone
  • Flexible and able to rotate shifts as needed

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home. 

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. 

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

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