Sales Development Representative


Sales Development Representative

Essential Functions/Core Responsibilities 

  • Create new business opportunities to fuel Procore’s growth
  • Partner with an Account Executive to achieve mutually aligned sales quotas each month
  • Engage construction professionals through phone, email, and other channels to understand their challenges and identify opportunities to solve them
  • Have the autonomy to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business
  • Work with sales management to develop targeted lists, call strategies, and messaging to create opportunities for new business
  • Conduct daily activities, including
    • Pre-call research and planning
    • Make a high volume of calls per day
    • Follow-up with previous contacts (nurturing leads)
    • Maintain Salesforce records

Candidate Profile 

  • 18 years or older
  • High school diploma or equivalent
  • Build and nurture strong rapport quickly
  • Engage, connect, and remain focused
  • Overcome objections
  • Collect and record correct data and qualifications
  • Attention to detail
  • Strong phone etiquette
  • Effective communication skills
  • Must be able to work a flexible schedule Monday through Friday, within the hours of 9:00am to 6:00pm if needed
  • Must be proficient with Microsoft Office products, using a CRM & web-based tools.
  • Must be able to multi-task in a fast-paced environment.
  • Must have a positive telephone personality, along with strong communication, listening and problem-solving skills.
  • Strong verbal & writing skills
  • Ability to toggle between multiple monitors and software while conducting sales calls with perspective clients
  • Accurately notate completed calls and disposition calls correctly


Career Framework Role 

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.