Salesforce Quality Assurance


Salesforce Quality Assurance

We are expanding and we are looking for Salesforce Quality Assurance

for work at home opportunities all over Poland or the following locations: Krakow, Warsaw and Wroclaw.

The position is also open for candidates located in Romania and Bulgaria.

The role
The Salesforce Quality Assurance position is responsible for ensuring that products are measured against predetermined standards throughout the life cycle of the product development. The standards are defined by the product specs and established Business rules. The core initiatives of the position include development, execution and tracking of test IT plans and test scripts in conjunction with the system development plan, and the management of system rework.

What you need to have is?

  • Mandatory experience of testing application in Salesforce 
  • Perform Quality Assurance testing of Salesforce applications(functional, business flows, Reports testing)
  • Hands on experience in testing in SFDC, SFMC and EA modules in salesforce
  • Ability to write and execute SQL scripts on Oracle database (or SQL Server database)
  • Able to work independently with minimal assistance/guidance. Go-getter attitude
  • Create/enhance test cases/scenarios incorporating all modules and deliverables for new product 
  • Develop detailed test scripts encompassing all deliverables and modules defined in the product requirements  
  • Team player, and ability to work with teams from different geo locations


  • Maintain and monitor project rework logs/defects to ensure identified issues are resolved prior to program launch.
  • Lead the tracking, analysis and resolution of potential problems identified in the product
  • Diligently follow Testing CoE guidelines for test execution, defect tracking and test sign-off 
  • Develop and maintain appropriate metrics to monitor quality in the development process 
  • Perform audit inspections and review project documentation at points throughout the development life cycle of a project to ensure all deliverables, processes, business rules, assumptions, and change requests are addressed. 
  • Assists in further defining IT quality process standards and recommended IT Quality Best Practices. 
  • Monitor testing sign off points to ensure product is ready for launch
  • Build a comprehensive functional & regression suite to test the product features
  • Investigate, evaluate and recommend process improvements to system development deliverables and quality processes. 
  • Work with Test Management/Product Management to develop and maintain reasonable quotes and time line estimates 
  • Monitor & Maintain quality benchmarks for the product during testing 
  • Familiarize with the various business practices for Product development. Suggest any improvements to the process already laid out 
  • Establish and maintain good working relationships with all groups and team members involve in the product development 
    Help in User Acceptance Testing
  • Support Go-Live, after Go-Live testing, and regular maintenance testing to support the product.

What do you get from us?

  • Remuneration based on technical skills
  • Private medical plan
  • Life and disability insurance
  • Discounts program
  • Attractive Sign on bonus

About us:

Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.

Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.

Locations: Poland, Romania & Bulgaria