Laredo TX, Casualty & Property Customer Service Insurance Sales Representative


Laredo TX, Casualty & Property Customer Service Insurance Sales Representative

Interested in a P&C sales advisor opportunity?  Join the Concentrix team today to provide compassionate, valuable advisor support to our potential insurance consumers! This amazing opportunity allows you to:

  • Obtain your STATE Property & Casualty Insurance License FREE of cost. A $850 value. Training classes starting as early as July 7th.  Training includes:
    • 13 days of instructor lead paid class room training at $14.50 an hour
    • All books, material and resources included

If the 13 day pre-licensing training is completed and exam is passed :

  • Testing, fingerprints and licensing fees are included
  • Addition paid product and sales client training will be provided
  • Earn up to $17 /hour as a P&C Customer Service Representative
  • Benefit from a commission program with a team of experienced advisors to help you achieve your goals

Sound too good to be true? We’re looking for some pretty special folks to fill these roles.


Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity through others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.

This role is the perfect opportunity for someone considering a career in customer services in the insurance sector.


Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. As a Licensed Property & Casualty Customer Sales Specialist, you will interface with existing policy holders via inbound phone calls regarding new insurance coverage, to provide the following primary services. Handle fire (“home and renter policy”), new auto as per the process outlined, by offering bundling options to the customer, making necessary modifications to the present price, and work with existing customer new line of business calls that will include quoting, binding, and/or communicating ineligibility to customers.
You will also work with cancellation calls and follow procedures to retain a current customer and process cancellation of policies in the event customer cancels his/her policy.


  • 10MB Upload/Download Speed HSIA, must have a quiet and secure work area free from distractions, and the ability to come on-site for offer sessions/equipment pick up
  • Must have a High School Diploma or equivalent
  • Must be able to work within the hours of operation of 6:30AM to 11:00PM CT standard is Monday through Sunday, Our current scheduling demands of Tuesday through Saturday we require that all candidates be flexible to work within the needs of the business schedule
  • Must be comfortable to pass an extensive background check


    If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home. 

    Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Learn more:

    Concentrix on Facebook | Concentrix on Instagram |

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. 

  • Additional Job Description

    Additional Job Description

    Candidate Profile: 

    • At least 18 years of age
    • High School Diploma is required– (some college preferred)
    • Strong negotiation skills and consultative sales expertise
    • Prior experience in a call center or insurance environment is preferred
    • Ability to pass a thorough criminal background check, drug screen and fingerprinting, required to obtain a multi-state P&C Insurance License
    • Ability to successfully complete a typing & pre-employment assessment
    • Availability to work the assigned training schedule with excellent attendance and participation
    • Available to work evenings, weekends & holidays as per training and production schedules
    • Ability to work 40 hours per week within the hours of operation, with flexibility to change shifts as business needs may fluctuate
    • An aptitude to complete advance coursework in a fast paced training environment, retain knowledge and come prepared to participate in the classroom
    • Excellent independent study habits
    • Ability to successfully complete the entire P&C licensing training course,
    • Ability to pass the  P&C License Exam to become a Licensed Representative with Concentrix in Texas
    • Excellent computer skills with experience operating within a Windows environment
    • Proficient internet navigation skills using multiple computer applications and dual monitors
    • Comfortable working in a fast-pace environment
    • Courteous with strong consumer service orientation
    • Be an effective communicator both written and verbal
    • Detail oriented and able to multitask (i.e. speaking, listening, researching and documenting information simultaneously while managing the pace of the call and maintaining focus on the customer)
    • Capacity to learn complex processes and policies
    • Ability to comprehend information quickly and educate customers with clear and concise delivery
    • Excellent listening and responding skills with a strong voice quality including, but not limited to professional tone and voice fluctuation
    • Possess ambitious, self-motivated and competitive sales drive to meet and exceed performance expectations
    • Ability to demonstrate patience and empathy in all customer contact situations
    • Maximize opportunity to build rapport with the customer
    • Be resourceful and able to find answers to insurance related questions while being patient with the customer
    • Career-minded, positive, service-driven professionals with good organization skills

Spaces are limited - apply now and SECURE your spot!!

Already have your license? Great!  Apply today and speak with one of our Recruiters to secure your spot for our project launch.

**NOTE: This opportunity is contingent upon the successful completion of a criminal background check  **