Customer Service Representatives and Sales Specialists

Careers

Customer Service Representatives and Sales Specialists

What will you do in this role?

As a Customer Service Representative at Concentrix, you will:

  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Solve problems that are generally unstructured and require extensive use of conceptual thinking skills
  • Track packages and review shipment dates and locations

Who You Are:

As a Customer Service Representative your empathy, integrity, knowledge, and unique compassionate style will bring value with every interaction. You also have:

  • Six plus months of customer service experience
  • High School Diploma or Equivalent
  • Strong problem-solving skills
  • A passion for helping others