What will you do in this role?

As a Customer Service Representative at Concentrix, you will:

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Solve problems that are generally unstructured and require extensive use of conceptual thinking skills
• Track packages and review shipment dates and locations

Who You Are:

As a Customer Service Representative your empathy, integrity, knowledge, and unique compassionate style will bring value with every interaction. You also have:

• Six plus months of customer service experience
• High School Diploma or Equivalent
• Strong problem-solving skills
• A passion for helping others