What will you do in this role?

As a Customer Service Representative on the healthcare team at Concentrix, you will:

• Resolve billing issues and address claims questions/inquiries
• Address benefits and enrollment questions/inquiries
• Follow HIPAA guidelines to protect the privacy of the customer

Who You Are:

As a Healthcare Customer Service Representative your empathy, integrity, knowledge, and unique compassionate style will bring value with every interaction. You also have:

• Experience in a medical office or hospital setting as administrative staff
• At least 6 months of customer service experience
• High School Diploma or Equivalent
• A passion for helping others