Analyst, IT Operations – Security and Compliance (USA, CAN)
Post Date: 23 Jan 2023
Requisition #: R1367430
Location: Work at Home, Tennessee, United States
Job Type: IT Operations
Please access the link below for the recruitment data protection notice, applicable for the region where you are applying, or access our Privacy Notice at the bottom of the page if you don’t see the region where you are applying.
Efficiently coordinate with other team members to break down large lists of PCs requiring various remediations into logical, manageable chunks and then once assigned, proceed to troubleshoot/ remediate issues on a per-PC basis
Coordinate the scheduling and set-up of remote-support sessions with employees and then utilize those sessions to remotely troubleshoot and remediate previously identified issues
Understand, utilize, and develop script-based solutions to remediate routine security and compliance issues more quickly (batch, VBS, PowerShell, etc.)
Leverage Microsoft’s SCCM (now MECM) platform to build and deploy new applications, packages, and software update groups to collections of computers and then utilize the built-in reporting tools to provide regular updates on deployment compliance/completion to stakeholders
Coordinate hand-off of issues determined to be impossible/impractical to remediate remotely to appropriate local IT Technicians (example: PC replacement or re-image is required)
Attend meetings and provide regular progress updates across each tracked task/area/project
