Sales Support Specialist


Sales Support Specialist

You Have:

  • 1+ years of professional working experience
  • Knowledge of Microsoft Office tools and suite
  • Possess effective verbal and written communication skills
  • Ability to work independently and with a team
  • Experience in administrative tasks, organization of work materials, prioritization, and adherence to deadlines
  • Ability to identify, analyze, solution, and begin to recommend corrective action for moderately complex issues
  • Ability to focus on customer needs and communicate with high level staff
  • Experience managing competing priorities
  • Willingness to learn new technology and data

You Will:

  • Prepare quotes for contract renewal and pricing request responses
  • Maintain quote documentation with accurate pricing and configurations
  • Ensure the integrity of client information maintained in the database systems
  • Manage Excel spreadsheets
  • Deal with external and internal queries in a client-focused manner
  • Perform bookings (Purchase Order processing) and booking reconciliation
  • Perform quality assurance (QA) self-checks and peer-checks
  • Identify and call out operational risks to management for review and consideration
  • Understand and participate in process improvement methodology in daily activities, as relevant to role
  • Other responsibilities, as assigned
  • Directly report to a Sales Support Manager and work alongside a team

Our Benefits and Perks:

  • Various medical, dental, vision plan and life insurance programs
  • Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
  • Paid time off, disability programs and paid parental leave.
  • Birthday Time Off
  • Volunteer Time Off (VTO), paid time yearly to volunteer with an organization of your choice.
  • Rewards and recognition programs
  • Wellness Incentive Program
  • Learning and Development Programs
  • Base Pay of $17.30/hr or more based on qualifications/experience

Accommodation and Diversity:

We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. You will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.

Virtual First and Remote Work:

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.

We can conduct business in the following states: TN, GA, CO, AL, NC, SC, TX, FL, AZ, MS, IN, KS, VA, OH, KY, MN, PA, WI, SD, and OK. This list is subject to change. Please inquire with your recruiter for more information.