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What is the Home Team Advantage?

In team sports, “home team advantage” describes the psychological advantage the home team is said to have over the visiting team because of playing in familiar facilities and in front of supportive fans. 

Concentrix has the home team advantage in business! We’ve done our research and analysis of common market dynamics, and have extensive experience in global WAH deployments. The work at home (WAH) industry is booming and rapidly changing the business world as we know it. Concentrix wants to lead the WAH pack around the world. Our growing transition to WAH models has convinced us that the work at home platform provides the greatest variety of talent, flexibility and cost efficiency globally.

Concentrix’ work at home staff have been increasing service quality and lowering costs for clients since 2004. Team members with decades of remote worker expertise bring value to client programs and lead them. We hire WAH staff from across the continental U.S., Canada and Europe especially those with at-home experience and aptitude. Our WAH solution combines the best-in-class thinking and leadership that is the Concentrix hallmark with an operational and technology approach that comes from our experienced pool of leaders and expertise.


Is Work at Home Right for You?

Wondering if you can cut it? We hire people who are motivated and disciplined, and we favor ability over experience. Although the team shares common goals and the company’s vision, we all come from different walks of life, reflecting the global audience we serve. At Concentrix, we strive to maintain an open culture, focusing on our operating philosophy of the 3 Vs: visibility, velocity and value. 

You are a direct link between our clients and their customers. Skills that would make you successful are:

ORGANZED

INDEPENDENT

DISCIPLINED

EFFECTIVE COMMUNICATOR

PERSONABLE

FOCUSED

 

 

 

 

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Featured Careers

Associate, Pre Delivery Inspection

US-WAH-CALIF-00 USA CA Work-at-Home, California
Essential Functions/Core Responsibilities • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)   • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer   • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer   • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures   • Maintain basic knowledge of client products and/or services   • Prepare complete and accurate work including appropriately notating accounts as required   • Participate in activities designed to improve customer satisfaction and business performance   • Offer additional products and/or services   • Track, document and retrieve information in call tracking database   • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff   Candidate Profile • High school diploma with three to six months of relevant experience preferred   • Courteous with strong customer service orientation   • Strong computer navigation skills and PC Knowledge   • Ability to effectively communicate, both written and verbally   • Dependable with strong attention to detail   • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly   • Tolerance for repetitive work in a fast-paced, high production work environment   • Ability to work as a team member, as well as independently   • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner   • Ability to rotate shifts, as needed   • Based on location and/or program, additional experience/skills may be required   *Job requirements may vary by country and will not contravene any local lawsCareer Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Supplemental Geographical Information RECRUITER ENTER THE APPLICABLE LANGUAGE:GERMANY - This job description does not apply to employees in Germany.UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION   PHILIPPINES  • Minimum of two years of college education. No prior call center experience is required• Ability to think clearly and can explain simple issues effectively, both written and verbally   INDIA  • Ability to effectively communicate, both written and verbally• Listen attentively to customer needs and concerns; demonstrate empathy• Clarify customer requirements; probe for and confirm understanding of requirements or problem• Confirm customer understanding of the solution and provide additional customer education as needed• Ability to learn including strong problem solving skills• Demonstrate strong probing and problem solving skills• Should be able to handle complex queries• Should be able to resolve customer queries independently Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Account Director - RATH

US-WAH-SCARO-00 USA SC Work-at-Home, South Carolina
Essential Functions and Responsibilities Responsible for growing revenue from new business sales within existing clientsChampion the effort to grow and maintain the corporation's primary and long-term revenue baseDevelop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with client executive managementPartner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactionsCollaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are exceededAnalyze customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Concentrix strengths, weaknesses, opportunities and threats based on sales pursuit interactionsMonitor economic and legal trends that could affect salesMaintain and update salesforce.com database with sales pursuit informationCandidate ProfileCustomer Experience Solutions consultative sales experience is highly desiredProven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with industry impactExpert in communication skills and styles, both written and verbal.Demonstrated ability to effectively present information to internal and external associatesProven ability to champion significant projects, programs, and business initiatives using creativity and ingenuityMastery of the organization's business operations and industry. Externally recognized as subject matter expert on emerging trends and industry practicesExternal Thought Leader with proven ability to significantly influenceAdvanced Microsoft Office skillsDegree in related field from a four-year college or university with fifteen or more year’s related experience preferredCareer Framework RoleParticipates with leadership to develop strategic plans and objectives. Makes final decisions on administrative and operation matters and ensures effective achievement of objectives. Adapts and executes functional or departmental business plans and contributes to the development of functional or departmental strategies. Decisions are guided by functional strategies and priorities. Has overall responsibility for developing and administering budgets and performance standards for functional area or department.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX

Director of Connected IT Solutions -IoT

US-WAH-MICHI-00 USA MI Work-at-Home, Michigan
Essential Functions/Core Responsibilities:Defines connected solutions feature requirements by translating business requests into IT requirements across channels (i.e. smartphone and web)Works with internal and external IT team to include the necessary security elements within the solution requirementsSupports the team in developing the functional objectives and user stories for new features and enhancementsEnsures components within the system are properly defined through clear specifications to support our connected solutionsUpdates a project plan for each feature and communicates status, risks and escalations to the leadership teamSupport Sales initiatives, presentations, RFP/RFI responsesAccountable for accurate documentation and on time delivery of projectsCandidate Profile Requires a Bachelor's degree in a technical fieldMinimum 5 years of systems development experienceExperienced with integrating complex multi systems solutionsMinimum 5 year experience with Connected VehicleMinimum 5 year experience with Cloud, IoT platformsExperience with API design and developmentExperience with Salesforce and/or Oracle IoT orchestration Good troubleshooting skill / root cause analysis experienceIn-vehicle connectivity experience is also requiredDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX

Director, Product Management - Digital Engagement Product

US-WAH-TEXAS-00 USA TX Work-at-Home, Texas
Essential Functions/ Responsibilities Serves as the mobile App product owner, leader, and motivator on cross-functional teams during the lifecycle of product developmentOwns and execute on mobile App product strategyBuilds and effectively communicates the product strategyDefines product development scope in form of epic/stories and drive it development to fulfill theme it belongs.Navigates and negotiates within organization, including input from stakeholders across the company as well as technical/architectural/ engineering dependencies.Ensures strong measurement and quantitative understanding of customer experience (instrumentation) - opportunities, benefits achieved, customer pain pointsServes as product thought leader, go to person, and motivator on cross-functional teams during the lifecycle of product development of the area(s) of ownership.Tests and learn into compelling customer experiencesChampions the needs of the customer and business stakeholders throughout the execution of a project, ensuring that what is delivered meets the original goals and objectives.Collaborates with local and distributed business partners Delivers software incrementally, on schedule and within budget.Actively plans and prioritizes the product feature backlog according to business value and clearly articulates priorities for the product team.Works with the engineering Leader balances the need to address technical debt and supports technical innovation in addition to adding product featuresCreate and maintain communications regarding vision and progress with a product roadmap and release planLead  the UI/UX and requirements of the team featuresProvides data and analytics reporting to business leadershipEvaluates new technologies, analyzes competitors and market trendsCandidate Profile Experience using Atlassian Jira Agile (www.atlassian.com/software/jira/agile) and or AHAExperience developing a product roadmapExperience creating user experience (UX/UI) artifacts such as journey maps and wireframes Experience modeling business or software processes using BPMN constructsExperience creating release notes, user documentation, and/or training materials Experience writing a requirements specification or statement of workWorking knowledge of design, repository, story and backlog management tools and resources (Sketch, Abstract, Overflow, Zeplin, Invision, Jira, etc.)General awareness of technology mediums (Javascript, HTML5/CSS3, iOS and Android SDKBachelor’s degree (BA or BS) from an accredited four (4) year college or universityor equivalent experienceMinimum of 10 years of experience in a Scrum Product Owner or similar role in an agile environment for a product successfully delivered to market (Mobile Product Experience is a must)Proven experience as Product Manager, Product Owner, or Business Analyst in a cross-functional team, dedicated to the complete product development lifecycle of successfully launched mobile app used globally (multilingual and localized)Hands-on experience building mobile App solutions on both IOS and Android platformsDemonstrated technical acumen with an ability to understand technology solutions and potential tradeoffs; able to communicate technical concepts to business usersStrong communications  Ability to communicate both verbally and in written presentation format to business leaders at all levels and influence key stakeholders across the organization Ability to articulate ideas to both technical and non-technical addresseesProven track-record: past projects were consistently successful (i.e., met the customer needs, achieved business objectives, delivered on-time with no/few surprises)Demonstrated leadership of direct and/or indirect teamsDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX

Associate Partner, Consulting

US-WAH-MICHI-00 USA MI Work-at-Home, Michigan
*This position can be located anywhere in the continental US*Roles & Responsibilities:Establish, direct and maintain the overall goals, strategy, policies and sales pipeline for a cross-industry business development function.Lead efforts with sales and account management leadership to identify, qualify, propose, close and deliver cross-discipline Consulting engagements, including the High Value Services portfolio.Oversee building and management of a team of consultants to deliver Consulting engagements.Oversee and manage a book of business to ensure financial target achievement.Represent Consulting practice priorities and contribution to the global practice business scaling.Work with other functional areas to ensure alignment of company goals as set by senior management.QualificationsMBA or equivalent work experience10-20+ years’ experience in selling and delivering consulting, marketing strategy, marketing sciences/analytics, digital transformation and CX applicationsProven track record for designing, selling-in and implementing cross-functional marketing solutions for major global brandsProven track record for building and managing a professional services teamProven track record for building and managing a professional services pipeline with 50+ pursuits annuallyDisclaimer  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX

Sales Director- Customer Interactive Technology

US-WAH-TEXAS-00 USA TX Work-at-Home, Texas
Essential Functions/Core Responsibilities:Business to Business Solutions Selling Experience (Corporate)Responsible for new business development & revenue growth in existing accountsExcellent Communication Skills -Verbal, Written and PresentationExperience deriving overall solutions with Corporate Executives up to "C" LevelMarkets include Financial Services, Retail, Healthcare, Transportation, & Hospitality Sales VerticalsWork in collaboration with our Analytics and Customer Management divisions to drive Outcome-based solutions into new business opportunities.Partner with Sales Leadership and business consulting leads to establish optimal sales strategy for particular pursuits, based on client interactionsForecast accurately and maintain system of record in Salesforce.comCandidate Profile Five or more years of Solution Selling Experience with Enterprise Software SolutionsBachelor’s Degree preferred orStrong business acumenSelf – motivatedPassionate about CX TechnologyAnalytical skills, including ROI quantification and justificationDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX

Digital Field Representative - Dealer Services

US-WAH-MICHI-00 USA MI Work-at-Home, Michigan
DIGITAL FIELD REPRESENTATIVE – DEALER SERVICES  This position requires an individual with strong experience in selling digital marketing services and providing consultative services to automotive dealerships. The ideal candidate will have proven ability working directly with dealerships to identify digital marketing opportunity to drive business. The Field Representative will be responsible for meeting digital sales goals while ensuring dealer satisfaction. This position works closely with our Dealer Services Group to coordinate efforts and sales for automotive dealerships.  SPECIFIC RESPONSIBILITIES ·         Educate and sell dealers digital marketing services - SEM and Social·         Defines, clarifies and communicates digital marketing program details ·         Monitor and share marketing performance·         Maximizes revenue opportunities through in-person dealer visits ·         Continuous education and support of dealers·         Point person for rolling out new products and program enhancements to dealers ·         Support Dealer meetings (both group and individual) ·         Focus on dealer retention, conflict management, and build dealer rapport ·         Works directly with Dealer Services Group staff to coordinate future enrollment/sales opportunities·         Traveling as much as 50%-75% of the time (valid drivers license is required) ·         Other duties as assigned  ESSENTIAL QUALIFICATIONS  Education/Knowledge: Bachelor’s degree (BA or BS) from an accredited four year college or university and minimum 2 years prior sales experience. Automotive industry experience and digital knowledge is required.  Experience / Skill: ·         Dealer direct working experience·         Google Adwords certification·         Strong knowledge across the digital services: SEM, SEO, Social, Email, Content ·         Ability to make effective and persuasive speeches or presentations on complex topics·         Significant experience in the marketing services industry·         Proven track record of consistently exceeding sales goals ·         Exceptional ability to build strong client relationships with vision, creativity and enthusiasm ·         Aptitude with current office technology, including MS Office 365 Suite, SalesForce and others·         Ability to work independently with minimal supervision·         Must be able to adhere to established processes and procedures·         Strong written and verbal communication skills REPORTING STRUCTURE The Digital Field Representative reports to the Manager, Program & Field Services.  COMPETENCIES  Impact and Influence - The ability to persuade, convince, negotiate with, influence, and/or sell others, in order to gain participation and support. The desire to have a specific impact, gain acceptance of an idea, plan or activity or sell a service or product.  Communication – Spoken and Written - Able to clearly present information through the spoken word; influence or persuade others through oral presentation in positive or negative circumstances; listen well; able to write clearly and effectively present ideas and to document activities; to read and interpret written information.  Customer Focus (Internal and External) - Dedicated to meeting and strives to exceed the needs of customers by delivering high quality services. Acts with customers in mind, establishes and maintains effective relationship with customers and gains their trust and respect. Communicates with customers in a warm, helpful and professional manner while simultaneously building credibility and rapport.   Results Orientation - Able to achieve high goals and/or standards. The degree of commitment to achieving measurable results by goal setting and implementing effective work methods. Determined, ambitious and entrepreneurial, and has a ready ability to seize new opportunities.  Professionalism - The professional manner in which an employee conducts themselves in a corporate environment. Maintains confidentiality with respect to customer information, company strategies, and employee relations. Demonstrates loyalty and support for company service offerings, products, policies, philosophies, and management.*msja#NACNX

SVP, Global Marketing & Communications

US-WAH-ARIZO-00 USA AZ Work-at-Home, Arizona
We’re looking for a creative, forward-thinking leader with energy and strong desire to make an immediate impact! Concentrix, a $5B technology-enabled business services provider that specializes in customer engagement and improving business performance for brands worldwide, is looking for a dynamic SVP of Global Marketing and Communications. This role will lead a global team of marketing professionals, demand generation specialists, internal communications staff and regional employer branding/talent acquisition support personnel.The role requires a fast paced, bold, creative, innovative candidate who is cutting edge, thinks outside the box and passionately lives the Concentrix Culture.  This is a VITAL role in ensuring the successful growth of our organization.  As such, we need someone who’s passionate about all things marketing, tenacious in their pursuit of excellence and thrives on being a great leader and winning!That’s where you come in!What will be your responsibilities as Senior Vice President, Global Marketing and Communications? Define strategy and lead execution of ALL major corporate marketing efforts: Brand & Messaging, Content Marketing, B2B Demand Generation, Pipeline Generation, Exec & Corporate Communications, Industry Relations, Digital Strategy & Execution, Social Marketing, PR and Sales Enablement.Provide strategic direction, guidance and mentorship to senior leaders across the business.Build, mentor and motivate a high-performing team that challenges the status quo by driving outcomes that improve revenue and profits at light speed.Develop and integrate ROI-based, measurable marketing programs that align with Concentrix’ business priorities and deliver predictable outcomes.Optimize and standardize campaign and program creation.Create a model to track campaign success and drive continuous improvement.Build out installed base land and expand marketing strategy.Define Concentrix as a technology-led thought leader and catalyst of what’s next in the customer engagement/experience industry.Work closely with executive staff to develop strategy and brand voice (internally and externally).Represent Concentrix with press and media outlets by serving as one of the primary spokespeople for the organization.Increase momentum on robust industry awards, analyst placement and speaking engagements.Develop an executive communications program, including speaking opportunities, development of original content, execution of thought leadership programs and more.Collaborate across all marketing teams and beyond to achieve strategic goals.Own the execution of global corporate and staff events strategy (7+ events annually).What are our dream qualifications?15+ years experience in marketing and communications, including proven success at a high-profile global company. Startup, customer engagement or BPO industry experience a HUGE plus.Passion and proven success in digital strategy and execution.Leadership experience, as well as the ability to create a unique culture within the Marketing and Communications organization.Experience recruiting and building high-performing teams that specialize in communications, branding and/or event marketing.Above-average oral, written and visual communication skills.Hands-on experience effectively managing a marketing budget as well as demonstrated success improving Return on Marketing Investment.Excellent cross-functional collaboration and organizational skills. The ability to excel at both high-level thinking and execution as well as influence others to achieve a common goal is CRUCIAL.College degree or equivalent experience.What’s in it for you?A diverse, global organization full of intelligent people to bounce ideas off, learn from and grow withEndless career opportunities and clear paths for career developmentA competitive salaryBonus and incentive potentialFantastic benefitsRetirement plansAnd more!If you find yourself smiling right now and this feels like the perfect next step in your marketing leadership career, we want to hear from you! Apply today and find out why 225,000+ people around the globe choose to call Concentrix home.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX

Work at Home-Sales & Service Rep-Alabama

US-WAH-ALABA-00 USA AL Work-at-Home, Alabama
Job Description(Note: We are hiring from the entire state of Alabama, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Alabama) residents.  If you are not physically residing in Alabama, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high-speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Arkansas

US-WAH-ARKAN-00 USA AR Work-at-Home, Arkansas
(Note: We are hiring from the entire state of Arkansas, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Arkansas) residents.  If you are not physically residing in Arkansas, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Arizona

US-WAH-ARIZO-00 USA AZ Work-at-Home, Arizona
(Note: We are hiring from the entire state of Arizona, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Arizona) residents.  If you are not physically residing in Arizona, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Colorado

US-WAH-COLOR-00 USA CO Work-at-Home, Colorado
(Note: We are hiring from the entire state of  Colorado, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Colorado) residents.  If you are not physically residing in Colorado, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Delaware

US-WAH-DELAW-00 USA DE Work-at-Home, Delaware
(Note: We are hiring from the entire state of  Delaware, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Delaware) residents.  If you are not physically residing in Delaware, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Florida

US-WAH-FLORI-00 USA FL Work-at-Home, Florida
(Note: We are hiring from the entire state of  Florida, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Florida) residents.  If you are not physically residing in Florida, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Georgia

US-WAH-GEORG-00 USA GA Work-at-Home, Georgia
(Note: We are hiring from the entire state of  Georgia, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Georgia) residents.  If you are not physically residing in Georgia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Iowa

US-WAH-IOWA1-00 USA IA Work-at-Home, Iowa
(Note: We are hiring from the entire state of  Iowa, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Iowa) residents.  If you are not physically residing in Iowa, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Idaho

US-WAH-IDAHO-00 USA ID Work-at-Home, Idaho
(Note: We are hiring from the entire state of  Idaho, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Idaho) residents.  If you are not physically residing in Idaho, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Indiana

US-WAH-INDIA-00 USA IN Work-at-Home, Indiana
(Note: We are hiring from the entire state of  Indiana, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Indiana) residents.  If you are not physically residing in Indiana, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Kansas

US-WAH-KANSA-00 USA KS Work-at-Home, Kansas
(Note: We are hiring from the entire state of  Kansas, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Kansas) residents.  If you are not physically residing in Kansas, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Kentucky

US-WAH-KENTU-00 USA KY Work-at-Home, Kentucky
(Note: We are hiring from the entire state of  Kentucky, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Kentucky) residents.  If you are not physically residing in Kentucky, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Louisiana

US-WAH-LOUIS-00 USA LA Work-at-Home, Louisiana
(Note: We are hiring from the entire state of  Louisiana, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Louisiana) residents.  If you are not physically residing in Louisiana, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Michigan

US-WAH-MICHI-00 USA MI Work-at-Home, Michigan
(Note: We are hiring from the entire state of  Michigan, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Michigan) residents.  If you are not physically residing in Michigan, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Minnesota

US-WAH-MINNE-00 USA MN Work-at-Home, Minnesota
(Note: We are hiring from the entire state of  Minnesota, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Minnesota) residents.  If you are not physically residing in Minnesota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Missouri

US-WAH-MISSO-00 USA MO Work-at-Home, Missouri
(Note: We are hiring from the entire state of Missouri, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Missouri) residents.  If you are not physically residing in Mississippi, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Mississippi

US-WAH-MISSI-00 USA MS Work-at-Home, Mississippi
(Note: We are hiring from the entire state of  Mississippi, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Mississippi) residents.  If you are not physically residing in Mississippi, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-North Carolina

US-WAH-NCARO-00 USA NC Work-at-Home, North Carolina
(Note: We are hiring from the entire state of North Carolina, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (North Carolina) residents.  If you are not physically residing in North Carolina, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-North Dakota

US-WAH-NDAKO-00 USA ND Work-at-Home, North Dakota
(Note: We are hiring from the entire state of North Dakota, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (North Dakota) residents.  If you are not physically residing in North Dakota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-New Hampshire

US-WAH-NHAMP-00 USA NH Work-at-Home, New Hampshire
(Note: We are hiring from the entire state of New Hampshire, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (New Hampshire) residents.  If you are not physically residing in New Hampshire, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-New Mexico

US-WAH-NMEXI-00 USA NM Work-at-Home, New Mexico
(Note: We are hiring from the entire state of New Mexico, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (New Mexico) residents.  If you are not physically residing in New Mexico, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Nevada

US-WAH-NEVAD-00 USA NV Work-at-Home, Nevada
(Note: We are hiring from the entire state of Nevada, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Nevada) residents.  If you are not physically residing in Nevada, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Ohio

US-WAH-OHIO1-00 USA OH Work-at-Home, Ohio
(Note: We are hiring from the entire state of Ohio, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Ohio) residents.  If you are not physically residing in Ohio, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Oklahoma

US-WAH-OKLAH-00 USA OK Work-at-Home, Oklahoma
(Note: We are hiring from the entire state of Oklahoma, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Oklahoma) residents.  If you are not physically residing in Oklahoma, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Pennsylvania

US-WAH-PENNS-00 USA PA Work-at-Home, Pennsylvania
(Note: We are hiring from the entire state of Pennsylvania, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Pennsylvania) residents.  If you are not physically residing in Pennsylvania, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-South Carolina

US-WAH-SCARO-00 USA SC Work-at-Home, South Carolina
(Note: We are hiring from the entire state of South Carolina, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (South Carolina) residents.  If you are not physically residing in South Carolina, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-South Dakota

US-WAH-SDAKO-00 USA SD Work-at-Home, South Dakota
(Note: We are hiring from the entire state of South Dakota, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (South Dakota) residents.  If you are not physically residing in South Dakota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Tennessee

US-WAH-TENNE-00 USA TN Work-at-Home, Tennessee
(Note: We are hiring from the entire state of Tennessee, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Tennessee) residents.  If you are not physically residing in Tennessee, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Texas

US-WAH-TEXAS-00 USA TX Work-at-Home, Texas
(Note: We are hiring from the entire state of Texas, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Texas) residents.  If you are not physically residing in Texas, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Utah

US-WAH-UTAH1-00 USA UT Work-at-Home, Utah
(Note: We are hiring from the entire state of Utah, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Utah) residents.  If you are not physically residing in Utah, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Virginia

US-WAH-VIRGI-00 USA VA Work-at-Home, Virginia
(Note: We are hiring from the entire state of Virginia, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Virginia) residents.  If you are not physically residing in Virginia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Vermont

US-WAH-VERMO-00 USA VT Work-at-Home, Vermont
(Note: We are hiring from the entire state of Vermont, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Vermont) residents.  If you are not physically residing in Vermont, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Wisconsin

US-WAH-WISCO-00 USA WI Work-at-Home, Wisconsin
(Note: We are hiring from the entire state of Wisconsin, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Wisconsin) residents.  If you are not physically residing in Wisconsin please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-West Virginia

US-WAH-WVIRG-00 USA WV Work-at-Home, West Virginia
(Note: We are hiring from the entire state of West Virginia, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (West Virginia) residents.  If you are not physically residing in West Virginia please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Wyoming

US-WAH-WYOMI-00 USA WY Work-at-Home, Wyoming
(Note: We are hiring from the entire state of Wyoming, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Wyoming) residents.  If you are not physically residing in Wyoming please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Construction Project Manager

US-WAH-FLORI-00 USA FL Work-at-Home, Florida
Construction management from ground up and/or build-out of cold and warm shell buildings, TI commercial construction in Class A and B buildings, renovation in live office environmentLead all aspects of communication and coordination between internal clients, design team, permitting agencies/code authorities, subcontractors, and internal technology resource teamDevelop and delegate tasks within internal project and facility management teamInterface and have deep understanding of client relationsOversee budget adherence and profitability of project under your management, including impact project will have on operating expensesHave deep understanding of architectural, mechanical and electrical design and construction document development.  Assist with development of scope of work, and oversee consultants during development of permit and construction documentsAssist in development of Request for Proposals (RFP) for competitive bidding in conjunction with internal procurement teamHave deep knowledge of cost estimates for build-out projects, including labor, supplies and materials, and ability to assist in preparation of estimates with project teamAnalyze competitive bids, perform subcontractor interviews and assist in developing standard subcontractor qualifications and criteriaLead on-site construction management activity, including scope and project review meetings with sub-contractor superintendents, sub-contractors, and internal project team membersDrive cost effective construction project management techniques and strategies in the fieldReview superintend logs and change-orders.  Prepare recommendations for executive team approval for change order requestsMaintain strict schedules and make changes as necessary to insure deadlines are met and/or projects are delivered ahead of schedulePrepare and issue project status update reports (both granular for internal project management team, and executive level for Senior Executive review), on weekly basis

Sr. Manager, Client Services

US-WAH-ARKAN-00 USA AR Work-at-Home, Arkansas
*This individual will be onsite at our client's global headquarters in Bentonville, AR*• Works with delivery team to execute on contract terms and conditions and to ensure successful delivery of program result• Analyze daily results, and make recommendations to client regarding program enhancements, change in direction, and service offerings• Day to day liaison between the Client and CNX• Strong relationship building skills both internally and externally• Strong customer and/or call center experience• Responsible for overall operational KPI’s and growth of existing programs through consistent delivery of performance excellence• Working with internal resource units to achieve Client goals – Operations, QA, Training, IT, etc.• IB/OB/Back Office Customer Service Operational background  - understanding of metrics and KPI’s• Managing to Client and CNX Financials – invoicing, management of potential bonus/penalty components• Involved in budgeting process, contractual review and understanding, process improvement, revenue growth and margin attainment• Person should be detail oriented with a strong ability to multi-task and prioritize in a fast-paced and deadline oriented business environment• Demonstrated ability to take initiative and ownership with focus on continuous improvement• Strong problem solving and analytical skills• Excellent communication skills both written and verbal, ability to effectively present information to internal and external associates• Responsible for creation of internal and external Business review documents• Solid understanding of the organization’s business operations and industry• 3-5 years Client Services/Operations experienceDisclaimer  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX*msja

Construction Project Manager

US-WAH-FLORI-00 USA FL Work-at-Home, Florida
Construction management from ground up and/or build-out of cold and warm shell buildings, TI commercial construction in Class A and B buildings, renovation in live office environmentLead all aspects of communication and coordination between internal clients, design team, permitting agencies/code authorities, subcontractors, and internal technology resource teamDevelop and delegate tasks within internal project and facility management teamInterface and have deep understanding of client relationsOversee budget adherence and profitability of project under your management, including impact project will have on operating expensesHave deep understanding of architectural, mechanical and electrical design and construction document development.  Assist with development of scope of work, and oversee consultants during development of permit and construction documentsAssist in development of Request for Proposals (RFP) for competitive bidding in conjunction with internal procurement teamHave deep knowledge of cost estimates for build-out projects, including labor, supplies and materials, and ability to assist in preparation of estimates with project teamAnalyze competitive bids, perform subcontractor interviews and assist in developing standard subcontractor qualifications and criteriaLead on-site construction management activity, including scope and project review meetings with sub-contractor superintendents, sub-contractors, and internal project team membersDrive cost effective construction project management techniques and strategies in the fieldReview superintend logs and change-orders.  Prepare recommendations for executive team approval for change order requestsMaintain strict schedules and make changes as necessary to insure deadlines are met and/or projects are delivered ahead of schedulePrepare and issue project status update reports (both granular for internal project management team, and executive level for Senior Executive review), on weekly basis

Sales Director - New Logo

US-WAH-FLORI-00 USA FL Work-at-Home, Florida
Job DescriptionThis remote position allows the qualified professional to reside anywhere in the USA.Essential Functions/Core Responsibilities• Fortune 500 company to company sales experience required • Respond and Close RFP's• Develop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive management• Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactions• Collaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are being met or exceeded• Monitor economic and legal trends that could affect sales•  Demonstrated ability to effectively present information to internal and external associatesCandidate Profile• BPO sales experience is highly desired• Expert in communication skills and styles, both written and verbal. • Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced   and deadline-oriented business environment with industry impact• Proven ability to champion significant projects, programs, and business initiatives using creativity and ingenuity• Mastery of the organization's business operations and industry. Externally recognized as subject matter expert on emerging trends and industry practices • Advanced Microsoft Office skills• Bachelor’s degree in related field preferred DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic #NACNX

VP Global Sales- Emerging Business

US-WAH-ARIZO-00 USA AZ Work-at-Home, Arizona
We’re looking for a tenacious, disruptive, bold VP Sales, Digital Marketing Solutions and IT Services! Concentrix, a $5B world leader of customer engagement services, is in search of an entrepreneurial, dynamic VP of Sales to lead its high value Emerging Business division, which includes Digital Marketing Solutions and IT Services.This role requires a fast paced, exceptionally competitive, results oriented, leader who passionately drives a sales team and the company to achieve new heights. This role will be focused on explosive growth and the ability to build a high-performance sales team that positions Concentrix far above the competition. The ability to delivery outcomes quickly is CRUCIAL.This is a highly visible position with a great deal of responsibility regarding new levels of success in our business. We are searching for the dynamic sales executive who is tenacious in pursuit of excellence and thrives on far exceeding goals and expectations. We are searching for the passionate executive who is excited to transform clients’ businesses at a record pace.What you’ll be doing as Vice President SalesLeading your team to generate exceptional new business sales across several verticals with a significant focus on automotive and techDeveloping best practices to support compensation strategy, account plans, quotas and sales and account management executionDeveloping a thorough understanding of prospects’ and clients’ short and long-term strategic requirementsCollaborating with Marketing, Operations, Finance, Sales Support and other departments to ensure client expectations are met or exceededProviding customer and market intelligence to the business in order to further develop product and solutions and strategyProviding feedback to Operations and Finance regarding Concentrix strengths, weaknesses, opportunities and threatsProviding strategic sales direction and guidance to the executive team and senior leadersServing as a thought leader and Subject Matter Expert for clients, external associations, analyst firms and moreLeading and organizing multi-disciplinary projects and initiatives in a fast-paced, deadline–oriented environmentOur dream candidate’s qualifications include: Experience:  A proven track record of sales success with 10+ years of B2B, creative and consultative sales leadership experienceLeadership: A progressive self-starter who thrives on building and leading high-performance sales teams and excels at high-level thinking and execution as well as influencing peers to achieve common goalsThought Leadership: External recognition as a Subject Matter Expert on emerging trends and industry practicesCommunication Skills: Above-average oral, written and visual communication skills and the ability to collaborate with a multitude of individuals across the organization    Creativity: Proven ability to think outside the box, champion important projects, programs and business initiatives with high energy and ingenuityEducation: College degree or equivalent experienceWhat’s in it for you?An amazing, diverse, global organization full of intelligent people to bounce ideas off, learn from and grow withEndless career opportunities and multiple paths for career developmentThe ability to TRULY impact an organization and its staff around the worldTransparency and visibility throughout a ridiculously fast-paced, successful growth organizationExciting salaryGreat bonus and incentive potentialFantastic benefitsAnd more!If this feels like the perfect opportunity for career, apply and see for yourself why Concentrix is a fantastic place to work and why 225,000+ people around the globe choose to call Concentrix home.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX

Head of Delivery- Tigerspike

US-WAH-NYORK-00 USA NY Work-at-Home, New York
Tigerspike, a cutting-edge global digital services company that specializes in providing digital experiences that people love and great business outcomes at supersonic speed, is in search of a dynamic Head of Delivery for its NYC office. This is a critical leadership role that will work alongside the Head of Commercial Strategy to create HUGE growth in the US market, build an exceptional team of innovative design and tech experts and ensure deliverables benefit Tigerspike and its clients in ALL the best ways!The Head of Delivery will be responsible for our Design, Technology and PM teams, set project management policies and standards, own the quality output and profitability of our US business unit and collaborate with sales. Someone with both client-facing and agency experience would be ideal as we need someone who knows their way around the challenges of both sides.The Head of Delivery also has line management responsibilities such as 1:1s, appraisals and 360s to ensure their team is structured appropriately. They will be responsible for recruitment as well, so the ability to understand the appropriate time to recruit to meet project needs based on team capacity and the sales pipe is CRUCIAL.This is a high-ranking, VITAL role with a lot of responsibility towards building out our US practice and growing at an exceptional pace. This is an awesome opportunity for someone who thrives in the digital space, lives on the cutting edge of global business technology and burns with desire to make an incredible impact in a massive market! (We’re a strategic part of $5B global customer engagement organization, after all.)That’s where you come in. Key ResponsibilitiesMaintaining good working relationships with other department heads and senior managersMaintaining relationships with global counterparts to ensure policies and procedures are consistent between officesMaintaining expert knowledge by attending conferences, reading industry news and moreEnsuring current team members stay engaged and retainedManaging direct reports effectively and supporting other line mangers in their direct report managementReporting on delivery progress and identifying/forecasting successes, failures and ways to improveEnsuring all team members follow best practicesIdentifying and implementing innovation opportunities to increase project quality and lower delivery costsManaging resources to ensure high levels of utilization, throughput and engagementManaging and resolving conflict within the departmentSupporting the commercial team with pitches, presentations, proposals and SOWsIdentifying and influencing our clients’ decision makers to ensure positive project outcomesContributing to UX activities including:Stakeholder workshopsUser workshopsRequirement gatheringWireframe creationClient presentationsProviding governance on team outputs and ensuring quality deliverablesAssessing customer satisfaction through Customer Satisfaction SurveysProviding expert opinion and comments on proposals and SOWsAssessing team member training requests against agreed objectives and professional development plansTraining and mentoring team membersImproving company knowledge on delivery techniques through lunch and learnsConducting team member appraisalsConducting team member 1:1sSetting salary bands and conducting salary negotiationsEstablishing yourself as an internal thought leader by contributing to the intranet, wikis and communitiesRequired OutputsDelivery artefacts (project reports, project plans, requirements documents, etc.)HR documentation including appraisal formsProject status reports (RAG Report)Ideal QualificationsDemonstrated passion for UXDemonstrated passion for technology and the ways it can improve our livesHigh integrity and exemplary characterThe ability to provide open, constructive feedback in an appropriate and helpful mannerThe ability to always deliver on promisesSelf-awarenessDedication to innovation in all aspects of workDedication to meeting the expectations and requirements of clientsThe ability to improve projects, propositions and services via firsthand customer informationEffective, relatable relationship skills (internal and external)A team playerExcellent verbal and written communication skillsThe ability to diffuse high-tension situations comfortablyNegotiation skills with internal and external groupsThe ability to win concessions, compromise and settle differences without damaging relationshipsExperience meeting and exceeding goalsPassion for challenging your own goals and behaviours as well as those of othersPersonal initiative and independence in achieving outcomesWillingness to accept wide range of responsibilitiesThe ability to work and finish projects with energy and driveDetermination, especially in the face of resistance and setbacksExperience working under tight deadlinesBottom-line orientedNot fearful of taking action, even when faced with many options or imperfect informationContributory to a positive work environmentExperience successfully introducing changes to a teamEffectiveness at setting individual and group goals to maximise performanceThe ability to grow and mentor othersMaintaining relationships with global counterparts to ensure policies and procedures are consistent   Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Sr Director - Commercial Sales

US-WAH-ARIZO-00 USA AZ Work-at-Home, Arizona
We’re looking for a tenacious, disruptive, bold Head of Commercial Sales for Tigerspike America! Concentrix, a $5B world leader of customer engagement services, is in search of an entrepreneurial, dynamic Head of Commercial Sales for its Tigerspike America Division. Tigerspike is a leading, global digital services company, partnered with the world’s best brands to design and build digital experiences people love to have.  Tigerspike delivers digital strategy, experience design, enterprise mobility, software development and systems integration.This role of Head of Commercial Sales requires a fast paced, exceptionally competitive, results oriented, leader passionate about digital transformation and helping every company in America deliver exceptional digital experiences to their clients and employees quickly! This role is meant for the person who is intensely committed to leading a sales team and the company through explosive growth and high-performance that positions Concentrix/Tigerspike far above the competition. This role requires the ability to deliver outcomes quickly.This is a highly visible position with a great deal of responsibility regarding new levels of success in our business. We are searching for the dynamic sales executive who is tenacious in pursuit of excellence and thrives on far exceeding goals and expectations. We are searching for the passionate executive who is excited to transform clients’ businesses at a record pace.What you’ll be doing as Head of Commercial SalesLeading your team to generate exceptional new business sales across 10 verticals including: tech, travel & transportation, insurance, retail and othersDeveloping best practices to support compensation strategy, account plans, quotas and sales and account management executionDeveloping a thorough understanding of prospects’ and clients’ short and long-term strategic requirementsCollaborating with Marketing, Sales Support, Delivery, Finance, and other departments to ensure client expectations are met or exceededProviding customer and market intelligence to the business in order to further develop product and solutions and strategyProviding strategic sales direction and guidance to the executive team and senior leadersServing as a thought leader and Subject Matter Expert for clients, external associations, analyst firms and moreLeading and organizing multi-disciplinary projects and initiatives in a fast-paced, deadline–oriented environmentOur dream candidate’s qualifications include: Experience:  10+ years leadership, with significant focus on B2B, creative and consultative sales in the digital products and services industryLeadership: A progressive self-starter who thrives on building and leading high-performance sales teams and excels at high-level thinking and execution as well as influencing peers to achieve common goalsThought Leadership: External recognition as a Subject Matter Expert on emerging trends and industry practicesCommunication Skills: Above-average oral, written and visual communication skills and the ability to collaborate with a multitude of individuals across the organization    Creativity: Proven ability to think outside the box, champion important projects, programs and business initiatives with high energy and ingenuityEducation: College degree or equivalent experienceWhat’s in it for you?An amazing, diverse, global organization full of intelligent people to bounce ideas off, learn from and grow withEndless career opportunities and multiple paths for career developmentThe ability to TRULY impact an organization and its staff around the worldTransparency and visibility throughout a ridiculously fast-paced, successful growth organizationExciting salaryGreat bonus and incentive potentialFantastic benefitsAnd more!If this feels like the perfect opportunity, apply and see for yourself why Concentrix/Tigerspike is a fantastic place to work.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.#NACNX.

Technical Lead

US-WAH-GEORG-00 USA GA Work-at-Home, Georgia
Reporting into the Technical Director of AMER, you will be responsible for leading teams of software engineers in the research, design, implementation, testing and maintenance of enterprise applications and platforms.The Technical Lead role at Tigerspike is a varied one. Typically you will oversee a project (or two) from an architectural & code quality perspective without necessarily writing any code. Sometimes you will participate in the project as a programmer as well as taking the lead on code direction. What experience and skills do you need?Extensive experience as a full-stack engineer, designing and implementing software solutions using React and Node.jsServices Oriented Architecture Design and High-Level Solutions ArchitectureAWS based serverless application development experience using the Serverless Application Model (SAM) or equivalent framework.AWS API Gateway, IAM, VPC and ElastiCache experience.Opensource Relational Databases (e.g. MySQL, Aurora) and NoSQL databasesPrevious leadership experience, managing/mentoring and motivating others to improvePractical experience in Continuous Integration and writing highly testable code, simplifying Unit TestsProficiency with git when collaborating on codebasesThe ability to drive the development forward and be able to translate business requirements into pragmatic solutionsA solid history of constantly improving your own knowledge and skills as well as improving processes for your organizationThe confidence and passion to work in a client-facing role, offering a consultative approach to developmentAn understanding of best practice in securing data, in transit and at rest, using industry-standard encryption techniquesExperience in leading an agile software development team using Scrum and/or KanbanIt’s a bonus if you also have:Microservices design experienceAWS Solutions Architecture Associate CertificationTell me more!You’ll gain experience with industries that range from NGOs to Healthcare and have the opportunity to provide a meaningful voice in developing products that improve other people's lives.For your first Greenfield project, you will work as part of a multidisciplinary team to redesign and build the next iteration of an existing enterprise insurance policy and claims processing system. You’ll be given autonomy to architect and develop the solution with the technology of your choice, provided it meets the project’s goals and client’s needs.You’ll reimagine the product’s interface and later re-architect their existing monolithic services layer to a modern, microservices architecture. As a Technical Lead, you must demonstrate good leadership, consulting and communication skills, be self-motivated, able to problem solve and motivate other team members. You will be able to quickly learn and utilize new technologies and promote relevant emerging technologies to help improve the business.What else?On top of working with talented and passionate people in an informal but fast-paced ever-changing business, you’ll enjoy the following benefits:Plenty of travel opportunitiesMedical, Dental, and Vision Insurance plans to fit your needs20 days’ holiday (in addition to all public holidays) + a bonus day for your Birthday. This goes up to 22 days after 3 years and 25 days after 5 years with usAn annual allowance to spend on your personal growth such as learning French, pottery or even attending a wine tasting coursePaid professional training & events$50 monthly mobile phone allowanceWho are we?  Tigerspike is a digital services company improving people’s lives through technology. Focusing on strategy, experience design, development and systems integration, our work is hinged on five key values: Transparency, Resilience, Problem-solving, Energy and Curiosity. We have a reputation for innovation and creating long-term partnerships with customers.Founded in 2003 with a team spanning 11 global offices and counting- our excitement for new technology and our passion for making people's lives better with technology is what sets us apart. *We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, nationality, gender, sexual orientation, age or disability status.* #NACNX*msja