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What is the Home Team Advantage?

In team sports, “home team advantage” describes the psychological advantage the home team is said to have over the visiting team because of playing in familiar facilities and in front of supportive fans. 

Concentrix has the home team advantage in business! We’ve done our research and analysis of common market dynamics, and have extensive experience in global WAH deployments. The work at home (WAH) industry is booming and rapidly changing the business world as we know it. Concentrix wants to lead the WAH pack around the world. Our growing transition to WAH models has convinced us that the work at home platform provides the greatest variety of talent, flexibility and cost efficiency globally.

Concentrix’ work at home staff have been increasing service quality and lowering costs for clients since 2004. Team members with decades of remote worker expertise bring value to client programs and lead them. We hire WAH staff from across the continental U.S., Canada and Europe especially those with at-home experience and aptitude. Our WAH solution combines the best-in-class thinking and leadership that is the Concentrix hallmark with an operational and technology approach that comes from our experienced pool of leaders and expertise.


Is Work at Home Right for You?

Wondering if you can cut it? We hire people who are motivated and disciplined, and we favor ability over experience. Although the team shares common goals and the company’s vision, we all come from different walks of life, reflecting the global audience we serve. At Concentrix, we strive to maintain an open culture, focusing on our operating philosophy of the 3 Vs: visibility, velocity and value. 

You are a direct link between our clients and their customers. Skills that would make you successful are:

ORGANZED

INDEPENDENT

DISCIPLINED

EFFECTIVE COMMUNICATOR

PERSONABLE

FOCUSED

 

 

 

 

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Featured Careers

WAH Jacksonville EG

US-WAH-FLORI-00 USA FL Work-at-Home, Florida
Due to COVID-19 this position requires you to work REMOTE and ONSITE.  The position will start training in a work from home environment and if/when the impact of COVID-19 decreases, and companies are allowed to resume to their normal business, the position will move to our onsite facility in Jacksonville, FL.Essential Functions/Core Responsibilities• Achieve specific sales targets and maximizing sale opportunities on each and every call   • Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs   • Maintain broad knowledge of products, pricing, promotions, and procedures   • Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)   • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures   • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer   • Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer   • Prepare complete and accurate work including appropriately notating accounts as required   • Participate in activities designed to improve customer satisfaction and sales performance   • Answer billing questions by talking through components of customer accounts   Candidate Profile • High school diploma with three to six months of sales experience preferred   • Courteous with strong customer service orientation   • Strong communication and negotiation skills required   • Ability to effectively communicate, both written and verbally   • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly   • Basic computer navigation skills and PC Knowledge   • Tolerance for repetitive work in a fast paced environment   • Ability to work as a team member, as well as independently   • Dependable with proficient attention to detail   • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner   • Able to rotate shifts, as needed   • Based on location and/or program, additional experience/skills may be required   *Job requirements may vary by country and will not contravene any local laws   Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.   Supplemental Geographical InformationRECRUITER ENTER THE APPLICABLE LANGUAGE:GERMANY - This job description does not apply to employees in Germany.   UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION   PHILIPPINES  • Minimum of two years of college education. No prior call center experience is required• Ability to think clearly and can explain simple issues effectively, both written and verbally   INDIA  • High school diploma with zero to six months of sales experience preferred  • Ability to effectively communicate, both written and verbally• Listen attentively to customer needs and concerns; demonstrate empathy• Clarify customer requirements; probe for and confirm understanding of requirements or problem• Confirm customer understanding of the solution and provide additional customer education as needed• Ability to learn including strong problem solving skills• Demonstrate strong probing and problem solving skills• Should be able to handle complex queries• Should be able to resolve customer queries independently   Disclaimer  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

WAH Technical Jacksonville EG

US-WAH-FLORI-00 USA FL Work-at-Home, Florida
Due to COVID-19 this position requires you to work REMOTE and ONSITE.  The position will start training in a work from home environment and if/when the impact of COVID-19 decreases, and companies are allowed to resume to their normal business, the position will move to our onsite facility in Jacksonville, FLEssential Functions/Core Responsibilities • Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems   • Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products   • Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed   • Solve problems that are generally unstructured and require extensive use of conceptual thinking skills   • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)   • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures   • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer   • Clarify customer requirements; probe for understanding   • Prepare complete and accurate work including appropriately notating accounts as required   • Participate in activities designed to improve customer satisfaction and business performance   Candidate Profile • Associate’s Degree in related technical discipline with six years of related technical experience preferred   • Achieve and maintain recognized and applicable technical certification(s)   • Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)   • Working knowledge of client technical systems   • Courteous with strong customer service orientation   • Ability to effectively communicate, both written and verbally   • Ability to learn including strong problem solving skills   • Dependable with proficient attention to detail   • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly   • Ability to work as a team member, as well as independently with minimal supervision   • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner   • Able to rotate shifts, as needed   • Based on location and/or program, additional experience/skills may be required   *Job requirements may vary by country and will not contravene any local laws   Career Framework Role Has program required basic skillset to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels .   Supplemental Geographical InformationRECRUITER ENTER THE APPLICABLE LANGUAGE:GERMANY - This job description does not apply to employees in Germany.UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTIONPHILIPPINES  • Minimum of two years of college education in related technical discipline.  No prior call center experience is required• Ability to think clearly and can explain simple issues effectively, both written and verbally• Ability to resolve basic to moderate technical issues   INDIA  • Ability to effectively communicate, both written and verbally• Listen attentively to customer needs and concerns; demonstrate empathy• Clarify customer requirements; probe for and confirm understanding of requirements or problem• Confirm customer understanding of the solution and provide additional customer education as needed• Ability to learn including strong problem solving skills• Demonstrate strong probing and problem solving skills• Should be able to handle complex queries• Should be able to resolve customer queries independently   Disclaimer  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Work at Home-Sales & Service Rep-Ohio

US-WAH-OHIO1-00 USA OH Work-at-Home, Ohio
(Note: We are hiring from the entire state of Ohio, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Ohio) residents.  If you are not physically residing in Ohio, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Seasonal Work at Home Reps. - Hiring in 35 States

US-WAH-OHIO1-00 USA OH Work-at-Home, Ohio
(Note: We are hiring in 35 States. We are not currently hiring in the following StatesNo Hire US STATES: AK / CA / CT / D.C. / HI / IL / MA / ME / MD / MT / NE / NJ / NY / OR / RI / WA)Come Help us Help our Clients during this time: Full-time and Part-time positions immediately available Our World is Different Now.In the wake of coronavirus (COVID-19) our priority continues to be the health and well being of our staff and Businesses and for that we need you.You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview.  *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Florida

US-WAH-FLORI-00 USA FL Work-at-Home, Florida
(Note: We are hiring from the entire state of  Florida, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Florida) residents.  If you are not physically residing in Florida, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Alabama

US-WAH-ALABA-00 USA AL Work-at-Home, Alabama
Job Description(Note: We are hiring from the entire state of Alabama, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Alabama) residents.  If you are not physically residing in Alabama, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high-speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Arizona

US-WAH-ARIZO-00 USA AZ Work-at-Home, Arizona
(Note: We are hiring from the entire state of Arizona, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Arizona) residents.  If you are not physically residing in Arizona, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Arkansas

US-WAH-ARKAN-00 USA AR Work-at-Home, Arkansas
(Note: We are hiring from the entire state of Arkansas, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Arkansas) residents.  If you are not physically residing in Arkansas, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Colorado

US-WAH-COLOR-00 USA CO Work-at-Home, Colorado
(Note: We are hiring from the entire state of  Colorado, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Colorado) residents.  If you are not physically residing in Colorado, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Delaware

US-WAH-DELAW-00 USA DE Work-at-Home, Delaware
(Note: We are hiring from the entire state of  Delaware, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Delaware) residents.  If you are not physically residing in Delaware, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Oklahoma

US-WAH-OKLAH-00 USA OK Work-at-Home, Oklahoma
(Note: We are hiring from the entire state of Oklahoma, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Oklahoma) residents.  If you are not physically residing in Oklahoma, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Pennsylvania

US-WAH-PENNS-00 USA PA Work-at-Home, Pennsylvania
(Note: We are hiring from the entire state of Pennsylvania, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Pennsylvania) residents.  If you are not physically residing in Pennsylvania, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-South Carolina

US-WAH-SCARO-00 USA SC Work-at-Home, South Carolina
(Note: We are hiring from the entire state of South Carolina, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (South Carolina) residents.  If you are not physically residing in South Carolina, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-South Dakota

US-WAH-SDAKO-00 USA SD Work-at-Home, South Dakota
(Note: We are hiring from the entire state of South Dakota, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (South Dakota) residents.  If you are not physically residing in South Dakota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Tennessee

US-WAH-TENNE-00 USA TN Work-at-Home, Tennessee
(Note: We are hiring from the entire state of Tennessee, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Tennessee) residents.  If you are not physically residing in Tennessee, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Texas

US-WAH-TEXAS-00 USA TX Work-at-Home, Texas
(Note: We are hiring from the entire state of Texas, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Texas) residents.  If you are not physically residing in Texas, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Utah

US-WAH-UTAH1-00 USA UT Work-at-Home, Utah
(Note: We are hiring from the entire state of Utah, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Utah) residents.  If you are not physically residing in Utah, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Vermont

US-WAH-VERMO-00 USA VT Work-at-Home, Vermont
(Note: We are hiring from the entire state of Vermont, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Vermont) residents.  If you are not physically residing in Vermont, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Virginia

US-WAH-VIRGI-00 USA VA Work-at-Home, Virginia
(Note: We are hiring from the entire state of Virginia, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Virginia) residents.  If you are not physically residing in Virginia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-West Virginia

US-WAH-WVIRG-00 USA WV Work-at-Home, West Virginia
(Note: We are hiring from the entire state of West Virginia, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (West Virginia) residents.  If you are not physically residing in West Virginia please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Wisconsin

US-WAH-WISCO-00 USA WI Work-at-Home, Wisconsin
(Note: We are hiring from the entire state of Wisconsin, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Wisconsin) residents.  If you are not physically residing in Wisconsin please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Wyoming

US-WAH-WYOMI-00 USA WY Work-at-Home, Wyoming
(Note: We are hiring from the entire state of Wyoming, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Wyoming) residents.  If you are not physically residing in Wyoming please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Georgia

US-WAH-GEORG-00 USA GA Work-at-Home, Georgia
(Note: We are hiring from the entire state of  Georgia, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Georgia) residents.  If you are not physically residing in Georgia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Idaho

US-WAH-IDAHO-00 USA ID Work-at-Home, Idaho
(Note: We are hiring from the entire state of  Idaho, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Idaho) residents.  If you are not physically residing in Idaho, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Indiana

US-WAH-INDIA-00 USA IN Work-at-Home, Indiana
(Note: We are hiring from the entire state of  Indiana, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Indiana) residents.  If you are not physically residing in Indiana, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Iowa

US-WAH-IOWA1-00 USA IA Work-at-Home, Iowa
(Note: We are hiring from the entire state of  Iowa, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Iowa) residents.  If you are not physically residing in Iowa, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Kansas

US-WAH-KANSA-00 USA KS Work-at-Home, Kansas
(Note: We are hiring from the entire state of  Kansas, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Kansas) residents.  If you are not physically residing in Kansas, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Kentucky

US-WAH-KENTU-00 USA KY Work-at-Home, Kentucky
(Note: We are hiring from the entire state of  Kentucky, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Kentucky) residents.  If you are not physically residing in Kentucky, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Louisiana

US-WAH-LOUIS-00 USA LA Work-at-Home, Louisiana
(Note: We are hiring from the entire state of  Louisiana, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Louisiana) residents.  If you are not physically residing in Louisiana, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Michigan

US-WAH-MICHI-00 USA MI Work-at-Home, Michigan
(Note: We are hiring from the entire state of  Michigan, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Michigan) residents.  If you are not physically residing in Michigan, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Minnesota

US-WAH-MINNE-00 USA MN Work-at-Home, Minnesota
(Note: We are hiring from the entire state of  Minnesota, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Minnesota) residents.  If you are not physically residing in Minnesota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Mississippi

US-WAH-MISSI-00 USA MS Work-at-Home, Mississippi
(Note: We are hiring from the entire state of  Mississippi, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Mississippi) residents.  If you are not physically residing in Mississippi, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Missouri

US-WAH-MISSO-00 USA MO Work-at-Home, Missouri
(Note: We are hiring from the entire state of Missouri, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Missouri) residents.  If you are not physically residing in Mississippi, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-Nevada

US-WAH-NEVAD-00 USA NV Work-at-Home, Nevada
(Note: We are hiring from the entire state of Nevada, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Nevada) residents.  If you are not physically residing in Nevada, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-New Hampshire

US-WAH-NHAMP-00 USA NH Work-at-Home, New Hampshire
(Note: We are hiring from the entire state of New Hampshire, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (New Hampshire) residents.  If you are not physically residing in New Hampshire, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-New Mexico

US-WAH-NMEXI-00 USA NM Work-at-Home, New Mexico
(Note: We are hiring from the entire state of New Mexico, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (New Mexico) residents.  If you are not physically residing in New Mexico, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-North Carolina

US-WAH-NCARO-00 USA NC Work-at-Home, North Carolina
(Note: We are hiring from the entire state of North Carolina, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (North Carolina) residents.  If you are not physically residing in North Carolina, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Work at Home-Sales & Service Rep-North Dakota

US-WAH-NDAKO-00 USA ND Work-at-Home, North Dakota
(Note: We are hiring from the entire state of North Dakota, not just one city or region.)You might be asking yourself: Who is Concentrix?Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.  Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  In order to provide that customer support and services to our brands, we need YOU!Why Concentrix Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.Concentrix CultureOur culture is made of nine statements that we use as a guiding principle for our everyday business!We are FANATICAL about our clients & staffWe have HIGH INTEGRITY with exemplary characterWe are TENACIOUS in our pursuit of excellenceWe value KNOWLEDGE, OPENNESS and TRANSPARENCYWe have CONTRARIAN views on how to run a businessWe are BOLD in our decisionsWe are DISRUPTIVE in the marketplaceWe INVEST in the futureWe all CONTRIBUTE and are one ConcentrixWhere Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (North Dakota) residents.  If you are not physically residing in North Dakota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)A quiet, distraction-free, location in your home to work. A telephone, landline or cell is required based on position offered.  All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. *Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

Head of Delivery- Tigerspike

US-WAH-NYORK-00 USA NY Work-at-Home, New York
Tigerspike, a cutting-edge global digital services company that specializes in providing digital experiences that people love and great business outcomes at supersonic speed, is in search of a dynamic Head of Delivery for its NYC office. This is a critical leadership role that will work alongside the Head of Commercial Strategy to create HUGE growth in the US market, build an exceptional team of innovative design and tech experts and ensure deliverables benefit Tigerspike and its clients in ALL the best ways!The Head of Delivery will be responsible for our Design, Technology and PM teams, set project management policies and standards, own the quality output and profitability of our US business unit and collaborate with sales. Someone with both client-facing and agency experience would be ideal as we need someone who knows their way around the challenges of both sides.The Head of Delivery also has line management responsibilities such as 1:1s, appraisals and 360s to ensure their team is structured appropriately. They will be responsible for recruitment as well, so the ability to understand the appropriate time to recruit to meet project needs based on team capacity and the sales pipe is CRUCIAL.This is a high-ranking, VITAL role with a lot of responsibility towards building out our US practice and growing at an exceptional pace. This is an awesome opportunity for someone who thrives in the digital space, lives on the cutting edge of global business technology and burns with desire to make an incredible impact in a massive market! (We’re a strategic part of $5B global customer engagement organization, after all.)That’s where you come in. Key ResponsibilitiesMaintaining good working relationships with other department heads and senior managersMaintaining relationships with global counterparts to ensure policies and procedures are consistent between officesMaintaining expert knowledge by attending conferences, reading industry news and moreEnsuring current team members stay engaged and retainedManaging direct reports effectively and supporting other line mangers in their direct report managementReporting on delivery progress and identifying/forecasting successes, failures and ways to improveEnsuring all team members follow best practicesIdentifying and implementing innovation opportunities to increase project quality and lower delivery costsManaging resources to ensure high levels of utilization, throughput and engagementManaging and resolving conflict within the departmentSupporting the commercial team with pitches, presentations, proposals and SOWsIdentifying and influencing our clients’ decision makers to ensure positive project outcomesContributing to UX activities including:Stakeholder workshopsUser workshopsRequirement gatheringWireframe creationClient presentationsProviding governance on team outputs and ensuring quality deliverablesAssessing customer satisfaction through Customer Satisfaction SurveysProviding expert opinion and comments on proposals and SOWsAssessing team member training requests against agreed objectives and professional development plansTraining and mentoring team membersImproving company knowledge on delivery techniques through lunch and learnsConducting team member appraisalsConducting team member 1:1sSetting salary bands and conducting salary negotiationsEstablishing yourself as an internal thought leader by contributing to the intranet, wikis and communitiesRequired OutputsDelivery artefacts (project reports, project plans, requirements documents, etc.)HR documentation including appraisal formsProject status reports (RAG Report)Ideal QualificationsDemonstrated passion for UXDemonstrated passion for technology and the ways it can improve our livesHigh integrity and exemplary characterThe ability to provide open, constructive feedback in an appropriate and helpful mannerThe ability to always deliver on promisesSelf-awarenessDedication to innovation in all aspects of workDedication to meeting the expectations and requirements of clientsThe ability to improve projects, propositions and services via firsthand customer informationEffective, relatable relationship skills (internal and external)A team playerExcellent verbal and written communication skillsThe ability to diffuse high-tension situations comfortablyNegotiation skills with internal and external groupsThe ability to win concessions, compromise and settle differences without damaging relationshipsExperience meeting and exceeding goalsPassion for challenging your own goals and behaviours as well as those of othersPersonal initiative and independence in achieving outcomesWillingness to accept wide range of responsibilitiesThe ability to work and finish projects with energy and driveDetermination, especially in the face of resistance and setbacksExperience working under tight deadlinesBottom-line orientedNot fearful of taking action, even when faced with many options or imperfect informationContributory to a positive work environmentExperience successfully introducing changes to a teamEffectiveness at setting individual and group goals to maximise performanceThe ability to grow and mentor othersMaintaining relationships with global counterparts to ensure policies and procedures are consistent   Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.